With over 30 years of experience on the consulting side of the hospitality, luxury and travel industries, the founder of Twelve12 Travel, Kim Hardcastle, brings deep insider knowledge, global connections and an unerring sense of taste and style that her clients trust.

I believe in effortless hospitality — sophistication with warmth, detail without stiffness. Think sun on linen, olive groves, a spritz at golden hour — that's the feeling I plan for. Travel should feel effortless on the surface, even when the work underneath is anything but. I'm devoted to getting every detail right, so you don't have to.

Services Offered

• Bespoke Travel Planning: Custom itineraries focused on one-of-a-kind hotels and experiences.

• Hotel Curation: Recommendations based on taste and prior experience, not algorithms.

• Insider Access: Priority partnerships with the world’s best luxury and boutique hotels and owners mean our clients are treated like VIPs not numbers.

• Small Group and Hosted Trips: Founder-led specialty trips 1-2x/year.

Client Testimonials

“Kim is known in the industry for her refined taste and attention to detail that are born from her personal love for travel. She designs best-in-class experiences where no detail is forgotten. That much was true during my stay at Nine Orchard, where Kim went above and beyond to ensure every detail was taken care of. I just had to show up. For anyone who wants to take their next trip from good to exceptional, book with Kim.” - Rob

“Not only did Kim plan our stays and book reservations for us that were so perfect for our family she provided additional daily recommendations for us! It was very helpful when we were in Paris as it was our first time and it is quite a large city! Every idea she had was spot on and our kids loved each section she recommended we visit! The restaurants she picked out for us were beautiful but even better the food was amazing! We can’t wait for Kim to help us plan our next adventure!!!” - Meg S.

“What truly sets Kim apart is everything she does beyond the booking itself. She checked in on us throughout the trip, sent us information about local happy hours and dining experiences worth seeking out. Kim is thoughtful, responsive, proactive, and genuinely invested in making sure you have a great experience from start to finish. Kim does not just arrange travel. She makes it better. We will not book a trip without her.” - Tempe

“Kim was great to work with. Her attention to detail and ability to ask the right questions made the process really smooth. She was quick to follow up with the property and helped work out details before we signed the contract. Overall, she was fantastic and saved me a lot of time.” - Gene (group booking)